Monday, December 3, 2007

Internet Video Streaming Traps and Customer Complaints

It is very important in Internet video streaming that you do not trap the customer into a situation where you bog down their Internet connection with a video stream that is too large of a file. Believe it or not many people are on dial-up still out there and there are many mobile users who cannot get the bandwidth on their cell phone while traveling to watch your video if the file is too large.

It is much smarter to have a small video stream on your web site is especially if your customers are the average middle-class American consumers. If all your customers are business customers and corporations this may not be a problem because they will have adequate bandwidth to handle the Internet video that you choose to use on your web site to help educate your customer or better explain through visualization tools exactly what your company does and how your service or products works.

It should be considered imperative and essential that you pay attention to the Internet video streaming and audio on your web site in order to not trap customers into a problem where they cannot view the video. Additionally it is smart use Internet video streaming on your web site because it shows that you're a professional and also shows the customer that you are high-tech and up with the times. Just be smart about it. I hope you will consider this in 2006.

Lance Winslow

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